HEFCOM as a Smart Meter Solutions provider brings a new dimension to basic service delivery in Municipalities, Utilities and Metro's all over the world. HEFCOM was founded in 2003, its focus has been to solve the engineering, monitoring and management challenges associated with electricity and water consumption measurement and management. HEFCOM's unique value to its customers is its ability to overcome the seemingly insurmountable barriers of accurate measurement of electricity and water supply and moreover, the efficient revenue management and control of consumption.

The HEFCOM company brand is bound to be recognized throughout the Services Supply industry for innovative, high-performance technology and world-class Smart Meter engineering and back office support.

(Download the HEFCOM Product and Service delivery description document)

HEFCOM provides a total services management solution that incorporates:

• Smart Metering of Energy and Water Consumption Monitoring and Management via and onsite Services with:
  • ZigBee and GSM Communication for bi-directional communication
  • Class 1A electricity meter (1 Phase and 3 Phase)
  • Water meter ( 15mm and bulk metering)
  • Wireless communications to all meters
  • Demand controller for geysers, etc.
  • Etc.

• Central Management Software Solution for:
  • Electricity and water revenue management (Pre-paid and Post-paid)
  • Meter (Peripheral) management
  • Tamper (Fraud) management
  • Maintenance management
  • Meter installation and contractor management
  • Debt collection management
  • Basic services revenue collection
  • Call centre management
  • Etc.